Kimberly W Uzc
map-marker Tupelo, Mississippi

I am pissed and I want my money back

I was soooooooo excited to see Honey Smacks on the shelf Got home put my dinner plate on hold to eat a bowl and THEY TASTE AWFUL I WANT MY MONEY BACK
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Reason of review:
Bad quality
Todd L Qcv

Unhappy with Taffy Cookie changes

I just now slipped in to my local grocery store, to buy a bag of my favorite Mothers Taffy Cookies. I opened the bag, and at first I thought I bought the wrong cookies, but I didn't buy the wrong kind.

I did a double take at the front of the packaging, and low and behold, they not only changed the shape, but the flavor as well. I am very disappointed and I will not buy them any longer. It's too bad, because I know a lot of my friends and relatives will be just as disappointed. The cookie itself doesn't have the same texture, smell, or flavor.

Very sad that Kellogg's changed something that was so delicious before. Why?

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Loss:
$4
Reason of review:
Recipe change

Preferred solution: Switch back to your former recipe

16 comments
Guest

Please bring the coconut cookie and the cream filling was even better back!

Guest

Ought to be ashamed what you did to those cookie. Really ought to be ashamed.

Guest

I totally agree. The original recipe was amazing.

They had molasses in them I think. I would have my niece mail them to me because we can't get them where I live. Never again.

Not worth the trouble. I will stick with Sees candy.

Guest

Taffy Dulce De Leche is really very nasty. No comparison to the original Taffy cookie.

Maybe they'll stop making and go back to the original if enough people buy them thinking they're the original, discover they're nasty and they've wasted their money, resulting in NOBODY buying them ever again! I'll be using a copycat recipe or filling Mother's brand Coconut Cocadas with a vanilla frosting until then.

Guest
reply icon Replying to comment of Guest-1972199

Agreed, I really miss the original flavor of the old recipe. Bring back the original Taffy Cookies! They’re delicious!

Guest

None of their cookies taste like they use too but the new taffy’s are horrible! If you’re gonna take the taffy’s at least bring back the angel chocolate chip! For real your company needs to consider their customers

Guest

I agree! Bring back the original.

Guest

Mother's ruined a great product when they changed the "Taffy Dulce Le Leche" Cookies and flavor... Big mistake...

You should have listened to your customers, and not whom-ever decided on this mishap... You lost tons of customers...

But what do you care... Apparently, not one bit...

Guest

I doubt Kellogg’s will revert back to the original Mothers Taffy cookies. They have the heads stuck where the Sun doesn’t shine. New Taffy cookies are crap!

Danielle Gmd

I bought some, too. They are not at all as good.

I had to check the package because I thought I accidentally bought the tea cookies. Very disappointing!

View more comments (15)
Anonymous

Disappointed Consumer

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Not happy with the new recipe! Kellogg’s Honey Smacks used to be my all time favorite. Such a disappointment .
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Reason of review:
Bad quality
Anonymous

Gross smacks

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Honestly.. terrible!!! Do not buy!! This went from the best cereal to the worst Good to know I’m not the only thinking this.. please go back to the original recipe!!
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Reason of review:
Bad quality
Anonymous
map-marker Barre, Vermont

Honey Smacker New Recipe is awful

New recipe is horribly bland. Will NOT be buying again.
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Reason of review:
Bad quality
jeff p Nla
map-marker Sioux City, Iowa

New recipe honey smacks

The new recipe is terrible. Bland, no flavor at all, threw my new box in the trash..
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Loss:
$4
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Curley P
map-marker Alexander City, Alabama

I hate the new formula.

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Updated by user Dec 19, 2018

I have loved honey smacks since they were sugar smacks. The new formula is not good.Bring back the old honey smacks.

I purchased 2 large boxes, wish I I postedcould take 1 back.They are not good. Sad

Original review Dec 19, 2018
I have loved honey smacks since they were sugar smacks. He new formula is not good. Bring the old honey smacks. I brought 2 large boxes, wish i could take 1 back. They are not good. Sad
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Reason of review:
Bad quality

Preferred solution: Bring back the ORIGINAL Honey Smacks!

2 comments
Guest

I think I found a new way to get rid of the ants in the yard. Just dump a bit of this cereal on a few mounds and that should do the trick.

This "new recipe" is terrible. I just had my last bowl of Honey Smacks...

Guest

i have been a consumer of the honey smacks cereal for a long time since you have changed the formula the cereal is not sweet and therefore i will no longer purchase your cereal please change the formula back to the original one

View more comments (1)
Ramanda Dyi

Smacks WTF

Bro that *** is trash as *** They need to change the recipe back or I'm not going to be buying Smacks. I couldn't even finish the box and I won't be buying them until they change it back.
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Loss:
$999999
Cons:
  • Honey smacks
Reason of review:
Bad quality

Preferred solution: Fix the Smacks

1 comment
Guest

Same here, mine went in the trash too, I do not like to waste food. I am not happy I wasted my money on this now horrible bland tasting cereal.

Tasted like I was eating/chewing nothing.

Some cereals are so expensive for what they are. I know there was a recall on this cereal in 2018.

Anonymous

Tasteless

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The cardboard box it came in has more flavor. If I wanted plain tasteless puffed rice that’s what I would have bought.
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Reason of review:
Bad quality
Krystle M Cvc
map-marker Salt Lake City, Utah

Kelloggs Ruined Mother's Cookies, and Lied About It

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When I would spend the night at my grandpa's house, we would always share a taffy cookie and milk before bed. The taste, smell, texture... even the box itself, was a heartwarming memory of the special tradition we would share. After my grandfather passed away, a taffy cookie once in a while would be a nice way to remember that special moment. Then, Kellogg's acquired Mother's cookies with a corporate promise to bring back the same cookies enjoyed. This was not true, not even close.Sadly, Kellogg's chose to change the cookie completely, while claiming that they were bringing back "the same cookies." Because Kellogg's ruined the taffy cookie, and lied about it, I will never be able to have that shared cookie again. For the taffy cookies in particular, they not only changed the flavor, they changed (i.e., significantly decreased) the quality of the cookie. The texture is too soft, the cookie too thin, and the cream they use is of poor flavor and poorer texture. I realize that this is only a cookie--and a store bought cookie at that. And for me, it was also a way to celebrate my grandfather. I want that back.
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Pros:
  • Mothers cookies before kelloggs acquired them
Reason of review:
Bad quality

Preferred solution: Don't be so terrible - bring back the real cookies or change the names. Perhaps also have your marketing/portfolio strategists review the online suite of complaints and realize that there may be an opportunity for you.

3 comments
Guest

Thought I bought the wrong cookie but low and behold they changed the package, flavor and everything else Taffy related... Horrible won't buy it again until you change back to the original recipe

Al S Oty

Agreed.

Machele Imf

Given the extreme liberal views of the Kellogg's organization, it's a good idea to not buy anything with the Kellogg's logo, eg., cereal, etc. Kellogg's doesn't have your best interests in mind so buy other brands instead.

View more comments (2)
Anonymous

Never noticed the new recipe emblem

I saw the box and said finally its back! Bought the family size and was a good price for that size and never seen it in a box so big. I couldnt wait to have a bowl. I was Totally disapointed and it went in the garbage, its aweful! Im done with it now, never again, yall got me! Alot of other cereals out there i like. Ill have to read boxes more carefully from now on.
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Reason of review:
Bad quality
mathew c Adf
map-marker Stamford, Connecticut

Terrible new recipe

to put it bluntly the new recipe is god awful. this has been one of my favorite cereals for over 15 years now " honey smacks" but after tasting this new recipe I'm shocked. did you not actually taste test this ?
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Loss:
$7
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Anonymous

Honey smacks new recipe

Honey smacks new recipe ... Dislike
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Reason of review:
Bad quality
Holly W Bbh
map-marker Dyersburg, Tennessee

Change it back

New honey smacks formula is terrible tasting. If I wanted a generic no Glover cereal I would have bought generic. Brand new box going in garbage.
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Reason of review:
Bad quality
Anonymous
map-marker Fenton, Michigan

Unbelievably bland

Horrible. Didn’t you guys learn from coke? Don’t fix what’s not broken.
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Reason of review:
Bad quality
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