Kelloggs
Reviews and Complaints
I am pissed and I want my money back
Unhappy with Taffy Cookie changes
I just now slipped in to my local grocery store, to buy a bag of my favorite Mothers Taffy Cookies. I opened the bag, and at first I thought I bought the wrong cookies, but I didn't buy the wrong kind.
I did a double take at the front of the packaging, and low and behold, they not only changed the shape, but the flavor as well. I am very disappointed and I will not buy them any longer. It's too bad, because I know a lot of my friends and relatives will be just as disappointed. The cookie itself doesn't have the same texture, smell, or flavor.
Very sad that Kellogg's changed something that was so delicious before. Why?
Preferred solution: Switch back to your former recipe
Disappointed Consumer
Gross smacks
Honey Smacker New Recipe is awful
New recipe honey smacks
Preferred solution: Let the company propose a solution
I hate the new formula.
I have loved honey smacks since they were sugar smacks. The new formula is not good.Bring back the old honey smacks.
I purchased 2 large boxes, wish I I postedcould take 1 back.They are not good. Sad
Preferred solution: Bring back the ORIGINAL Honey Smacks!
Smacks WTF
- Honey smacks
Preferred solution: Fix the Smacks
Tasteless
Kelloggs Ruined Mother's Cookies, and Lied About It
- Mothers cookies before kelloggs acquired them
Preferred solution: Don't be so terrible - bring back the real cookies or change the names. Perhaps also have your marketing/portfolio strategists review the online suite of complaints and realize that there may be an opportunity for you.
Never noticed the new recipe emblem
Terrible new recipe
Preferred solution: Let the company propose a solution
Honey smacks new recipe
Change it back
Unbelievably bland
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Please bring the coconut cookie and the cream filling was even better back!
Ought to be ashamed what you did to those cookie. Really ought to be ashamed.
I totally agree. The original recipe was amazing.
They had molasses in them I think. I would have my niece mail them to me because we can't get them where I live. Never again.
Not worth the trouble. I will stick with Sees candy.
Taffy Dulce De Leche is really very nasty. No comparison to the original Taffy cookie.
Maybe they'll stop making and go back to the original if enough people buy them thinking they're the original, discover they're nasty and they've wasted their money, resulting in NOBODY buying them ever again! I'll be using a copycat recipe or filling Mother's brand Coconut Cocadas with a vanilla frosting until then.
Agreed, I really miss the original flavor of the old recipe. Bring back the original Taffy Cookies! They’re delicious!
None of their cookies taste like they use too but the new taffy’s are horrible! If you’re gonna take the taffy’s at least bring back the angel chocolate chip! For real your company needs to consider their customers
I agree! Bring back the original.
Mother's ruined a great product when they changed the "Taffy Dulce Le Leche" Cookies and flavor... Big mistake...
You should have listened to your customers, and not whom-ever decided on this mishap... You lost tons of customers...
But what do you care... Apparently, not one bit...
I doubt Kellogg’s will revert back to the original Mothers Taffy cookies. They have the heads stuck where the Sun doesn’t shine. New Taffy cookies are crap!
I bought some, too. They are not at all as good.
I had to check the package because I thought I accidentally bought the tea cookies. Very disappointing!