Contact Kelloggs Customer Service
Kelloggs Phone Numbers and Emails
Toll-Free Number:
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(800) 962-1413
Investors/ Franchising:
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(269) 961-2800Investor Relations
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(877) 910-5385Shareholder Services
Kelloggs Emails:
Kelloggs Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Kelloggs Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Kelloggs is (800) 962-1413. 97% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 79% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Kelloggs may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Kelloggs Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Kelloggs is (800) 962-1413. 97% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 79% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Kelloggs may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
People call Kelloggs mainly because of product/ service, request for information, shipping and delivery.
18% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Kelloggs is investor.relations@kellogg.com. 49% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Kelloggs?
Most Popular Number:
| Total calls: 492 | Issues resolved: 28 | Last call: Jan 29, 2026 |
Contact Information
Kelloggs Website:
Kelloggs Help Center:
Corporate Office Address:
Other Info (opening hours):
Monday - Friday: 9 am - 6 pm (ET)
How Good is Kelloggs's Customer Service?
Me sentí discriminada por vivir en Puerto Rico
It was much better than the day begore
Xxxxx
I was trying to talk to somebody about claiming the money purchased Kellogg appendix b I'm Rufus Alexander Jordan Jr andTaylor Swift appendix b I own the two companies actually and they changed the name of one one of them one of them and I was like trying to figure out why but I'm plan on blessing Kellogg family when we claim them together the foreign private issuer if you could please could get somebody to contact me about claiming it
Very good
Great!
Summary of Kelloggs Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Kelloggs?
Product/ Service Question:
- “There's a bug body in my cereal flakes.”
- “Product options”
- “Problem with cereal”
Request for Information Question:
- “Requesting for kellogs k special product”
- “To ask questions”
- “I have a question about branding a line of cereal around the idea of my nonprofit known as the infinitely limitless books of wonder. We do children books to help support funding children with limitations.”
Shipping and Delivery Question:
- “ProMotion not received”
- “My last 4 FAMILY sized Boxes of crispies were totally crumbs. We love your cereal and we go way out of my way to buy it. I buy four or five boxes at a time but this time all four boxes were the cereal was crushed. It was like crumbs. It was very sad”
- “Feeding reading program receipt and accepted on 8-22 but haven't received an email to "get books". Resubmitted it on 8/30 and email said already accepted but still no email to "get books ".”
Payments and Charges Question:
- “Unable to send receipts for free football. Send multiple times”
- “Coupons”
- “Employee having trouble with short term disability payments”
Account Question:
- “Account locked”
- “Can't login”
- “Can't get rewards”
Employment Question:
- “401k”
- “Job”
- “Job inquiry”
Staff Question:
- “To talk to customer service”
Website/ Application Question:
- “My kan app problem so solve this”
Cards Question:
- “Opened a box of corn flakes a piece of what looked like cardboard found inside. It smells and tastes like corn flakes. Just wanted to let your quality control department know.”
Other Question:
- “Not enough raisins in the raisin brand”
- “My box of cereal had a turd or tooth. file:///var/mobile/Library/SMS/Attachments/1e/14/63EAAB6B-F4CC-47CA-B8E3-2D1B1004F5A1/IMG_3428.jpeg”
- “Happy they got rid of the commercial where the guy crunches really loud in it”
Compare Kelloggs Customer Service To
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