Kelloggs
Kelloggs Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kelloggs has a 2.1 star rating based on 285 customer reviews; 43% would likely recommend; 74% unfavorable and 13% positive responses indicate consumers are mostly dissatisfied.
Positive Feedback
Some Kelloggs reviews praise the original Honey Smacks recipe and occasional effective service interactions, and 62% say they might return if issues are resolved.
Negative Feedback / Risk Areas
- Frequent product quality issues such as hard or burnt pieces, insects, mold, and foreign objects reported.
- Recipe changes and disappointing taste or texture for legacy cereals annoy long‑time buyers.
- Shrinkflation and high price level with claims of deceptive sizing and reduced quantity.
- Poor customer service response, problems with billing, refunds, exchanges and missing promotions.
Key Takeaways for Future Customers
- Check packaging and contents on opening and document defects immediately.
- Expect mixed customer service experiences; persist if seeking refunds or replacements.
- Review Kelloggs customer complaints and alternatives before buying premium‑priced boxes.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kelloggs has a 2.1 star rating based on 285 customer reviews; 43% would likely recommend; 74% unfavorable and 13% positive responses indicate consumers are mostly dissatisfied.
Positive Feedback
Some Kelloggs reviews praise the original Honey Smacks recipe and occasional effective service interactions, and 62% say they might return if issues are resolved.
Negative Feedback / Risk Areas
- Frequent product quality issues such as hard or burnt pieces, insects, mold, and foreign objects reported.
- Recipe changes and disappointing taste or texture for legacy cereals annoy long‑time buyers.
- Shrinkflation and high price level with claims of deceptive sizing and reduced quantity.
- Poor customer service response, problems with billing, refunds, exchanges and missing promotions.
Key Takeaways for Future Customers
- Check packaging and contents on opening and document defects immediately.
- Expect mixed customer service experiences; persist if seeking refunds or replacements.
- Review Kelloggs customer complaints and alternatives before buying premium‑priced boxes.
Media from reviews
Silver Spring, Maryland
Checking
Nothing was done to help me with my issues no one responded I got no response from your company at all
You Ruined Mother’s Taffy Cookies
They have been my favorite cookie since childhood and they were my grandmother’s favorite as well. They taste horrible now.
I hate the shape, color and flavor of the cookie and the filling. I’ll never buy them again.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSolid chunk hard as a rock came out of the box
I'm not sure how this would happen, but what else could be in there? I was really surprised to hear this loud, audible thud when this unidentified mass hit my cereal bowl. Just glad I didn't bite into it!
- Name recognition
- Lack of quality control
Preferred solution: Full refund
User's recommendation: Be careful not to break a tooth!
Winter Haven, Florida
Not enough raisins in the raisin brand
First all I live Raisin Bran cereal. While eating my Raisin Bran cereal I noticed that I too 10 so spoon full and not one bite a raisin in it.
Thats not cool,I need my money back coupons or something. It it getting that bad
User's recommendation: Hopefully you Raisins in cereal
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThinks that they should be more concerned about commercials they air
The commercial they have with the man jumping up and down in the kids bouncing around with him and he is holding his hand in his pocket looks like he's playing with himself shouldn't have ever allowed that type of commercial
Preferred solution: Commercial to be taken off the air
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCommercial on tv
I have tried calling them and they just keep giving me the run around and if anyone watches the commercial it looks like the man is playing with himself in the kiddie castle it's disgusting
Preferred solution: Get rid of commercial
Done products
Sad. That they don't make the product no more.¡!!!.
Sad that they don't make the product no more.!!!.
Los Angeles, California
Brand new box of cereal already opened
I just went to the grocery store today and bought a box of Frosted Flakes. I opend the box, cut open a slit and the top and poored myself a bowl.
I then pulled out the bag half way to put a chip clip over the open part i cut open and the bag was already open. I have pictures and the original receipt.
Please respond. Thank you
User's recommendation: Always check the packaging before consuming
You've Ruined Honey Smacks
I'm not sure what you had to do to get Honey Smacks back on the shelf, but the new recipe is not going to work for those of us who have loved the cereal since we were kids. I was so excited to see Honey Smacks back on the shelf and actually paid full price for a box (instead of waiting for a sale) because I had been going through withdrawals.
I could tell by the looks of the cereal as soon as I opened the box that you had changed the recipe. Honey Smacks is now discolored and bland. I didn't even finish the first bowl. I dumped it down the drain and threw the rest of the box in the trash.
It was disgusting. Post did something to ruin Golden Crisp years ago and I haven't bought a box since. You have now ruined Honey Smacks and I won't purchase another box unless you go back to the original recipe. Post woke up and brought the original recipe back for Honey Comb when their customer base revolted.
Here's hoping Kelloggs will do the same with Honey Smacks. Bring back the original recipe!
The ‘something’ is GMO grains and high fructose corn syrup replacing cane sugar. Even when they use sugar these days it’s from GMO sugar beets.
And then they have the gall to put out TV commercials saying ‘sugar’s sugar’ to get us all on board.
Not buying it. Don’t even get me started!
Replying to
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey lost the order for the bowl
So I did everything they asked for receipts and everything to get a free bowl and I never received one and they so called lost it in the mix whatever that means so they issued me a coupon for a free box. I was sending away for something for my 15-year-old daughter to show her how cool it was when I was younger when you would get prizes in the box, they really didnt show any remorse about it and Said I could try again next year pretty disappointed
User's recommendation: Don’t send away for prizes
Wanting a low sugar option less the 1 gram if not o grams sugar
Why doesnt kellogg make a low sugar option for older adults or people trying to watch their sugar and diabetic chances i feel with lower sugar i could add honey or fruit if i wanted sweeter cereal
User's recommendation: If enough people complain maybe they will offer option for lower sugar content
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Cheap shrinking boxes
Company fixed the issue and I have been provided with apology. Contacted them and they sent me a buy one get one free
They are reducing the size but still labeling the box as mega-sized. This is false advertising and overpricing.
- Like the cereal
- Same price
- Less cereal
Preferred solution: Price reduction
User's recommendation: Look at size vs what you used to get
Go to their Facebook page and message them and also post on Yelp for others to see.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHas to be the worst deal I've ever had in my life $6 a box about three boxes I'm out $18 and I would not feed this *** to my dog or cat
The cereal just plain crap I don't know how you make it so *** you let Walmart make a better brand than you guys anymore you sold out and now it's straight *** Good luck in the future cuz I don't see you guys being around too much longer your food sucks Don't buy any of their cereal it sucks
- Taste like crap
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProMotion not received
Rep checked reported that I submitted all info requirements correctly. Has no idea why an email was not sent to me. She will send me a link so I can get my reward.
Thanks!
- Never seem to get any promotion that i send in all requirements are sent
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have been trying for over an hour to reach a live person and when I did they hung up I am not impressed .
Trying to get an answer is unbelievable. I only wanted to get an offer to you, but for some reason, I was not able to.
I am in my 80th year with poor eyesight. If I don't get what I want, forget it. My phone number is (705) 745-****.
I expect a live call. I’ll connect.
User's recommendation: Don’t bother to call this Company you have to pay to get an answer it is just you know what
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFound weevil in my apple Jack's cereal
I opened a box of AJ's just now and found that it was full of weevils. It was bought last night. It was rather disgusting.
- Tastes great
- Prices are high
Preferred solution: Kellogs hamper
User's recommendation: Be careful when buying
About
, , , ,
Kellogg's is a producer and retailer of breakfast meals. The most popular product of the company is Kellog's Corn Flakes. Company was founded in 1906 and today in has more manufacturing in 18 countries. It is headquartered in Battle Creek, Michigan. Company has different brands including Kellogg's, Keebler, Pop-Tarts, Eggo, Cheez-It, All-Bran, Mini-Wheats, Nutri-Grain, Rice Krispies, Special K, Chips Deluxe, Famous Amos, Sandies, Austin, Club, Murray, Kashi, Bear Naked, Morningstar Farms, Gardenburge and Stretch Island. Kellog's commitment id to produce tasty and healthy products. Web site of the company contains all necessary information about products, brands, nutrition, recipes. Also company always has different promotions and special offers.
Kelloggs is ranked 286 out of 3077 in Food Manufacturers category
USA
Brands Related to Kelloggs
Town House Crackers
“Every time I buy the Town House brand they are in crumbs. I quit on Ritz because of this. Do you make...“
Cheez It
“No problems with the company. Cheez-It is the greatest, and I pretty well grew up eating Cheez-Its. Good.“
Pringles
“I love Pringles and have been a consumer for years and will continue to be. I recently tried some new...“
Mothers Cookies
“Unable to speak with customer service about my trying to locate the mothers cookies inside a store or if...“
Companies Similar to Kelloggs
General Mills
“If it is NOT about food there is no way to speak to a human. I've tried email, phone and chat to request...“
WK Kellogg Co
“No answer please call me at (901) 461-****. My name is Gary Rice my number is (901) 461-****. Thanks“
Quaker Oats
“I tried to submit my receipt for their back to school promotion. Their system rejected (was not able to...“
Nabisco
“I'm 71 years old and have been eating Oreo cookies since I was a kid. I recently purchased a family size...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I couldn't agree with you more. Completely different taste , texture and size .
Same with the cereals . Yuk !
The Ferrero Group and its related companies, including Ferrara USA, recently acquired cookie, pie crust, fruit-flavored snacks, and ice cream cone brands from the Kellogg Company. Please reach out to them at this number 866-866-****
I miss the old Taffy Cookie recipe.
Completely agree
My father's routine for years has been to have a cup of decaf coffee and a Mother's Taffy Cookie after dinner. We can no longer even find these on the grocery shelf and the imposter posing as taffy cookies doesn't look or taste the same.
Why did you have to change it? Very disappointed....
Please bring back the original Taffy cookie. I also stopped buying the new one.
original taffy brand was a mandatory "concession" in order for any other mother's brands to reach our shopping cart. we never even look at/for the brand in the aisle anymore. *the packaging seems invisible now- we look around it as we explore new products*
I used to love Mother’s especially the taffy, now they are smaller and taste nothing like the Taffy Mothers had before Kellogg’s bought them out. I am done buying them. So sad this country and their garbage food Kellogg’s you should be ashamed to sell such trash
Not good at all. So disappointing!!
I totally agree. I'm never purchasing mother's cookies again!
No bueno!!
I also hate the new change in the cookie I grow up on mother's cookies but I'm done now!
What happened to my favorite cookies? Mothers changed the taffy cookies so much that I think they are nothing like the original Taffy and should change the name.
Mothers made the "cookie" part the same as their "English Tea" product.
I don't understand why they made the change to their 2nd most popular (behind the pink/white animal) and they made them unrecognizable. I hate the changes that they didn't need to make!
I totally agree
I’m pissed too I used to love the original taffy cookies. The new ones suck. No creme, no coconut taste
Totally loved original taffy cookies!!! The new version is AWFUL!!!
Taffy were my favorite since I was little and they were my grandparents favorite too, they actually introduced them to me meaning they have been everyone’s favorite since I can remember!!
Totally ruined the cookie recipe!! Hope they manage to bring it back ASAP!!!!!
Yes, I to love the original Taffy cookies, the new ones suck Please bring back the real Taffy cookies
They need to go out of business for taking the best store bought cookie and making it not even trash can worthy. I sat them outside for a few nights and the rats and raccoons wouldn’t even eat them.
Agreed again
I want my money back! I will never buy the new version again.
They are completely horrible!
They completely messed up a good thing. Congratulations